Privacy & Cookies

This Website is owned and operated by Repertoire Records (UK) Limited (“Repertoire”, “we”, “us”, “our”), a limited company registered in England and Wales with company number 03555099 and whose registered address is Linden End, Linden Gardens, Leatherhead, Surrey KT22 7HB. This privacy and cookies policy sets out how we use data relating to you and applies to anybody who browses our webpages, who is mentioned on our webpages, who submits an enquiry via our webpages or who requests a communication via our webpages. This policy does not apply to the personal data of our job applicants, agents and contractors, who are subject to rules outside the scope of this policy.

Acknowledgement. By browsing our website or submitting personal data to Repertoire you acknowledge and accept the practices described in this policy. In the event we ask for your personal information we will endeavour to bring this policy to your attention.

Security. Repertoire has taken appropriate technical and organisational measures to ensure our security standards are appropriate to the risks associated with the personal data processing we undertake.  Our security objectives include guaranteeing the confidentiality and integrity of personal data and the resilience of the systems that process it.

We collect and process personal data you provide to us. This includes data relating to your website usage, your name and address, your email address, your phone number, or any other content you submit to us via the Website, which may include comments, feedback, enquiries, purchase information, history, referrals, and other information concerning your use of the Website and/or our products. We also automatically collect and process data about browsing and log data through the use of cookies, including anonymised information about how users interact with the Website (see ‘Cookies’ section below).

How we use your personal data. In this section we set out:

• the general categories of personal data that we may collect and process;
• the purposes for which we may process personal data; and
• the legal basis for the processing.

We collect data about your use of our Website and our products (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our Website will generate the metadata associated with communications made using the Website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our Website and business and communications with users.

We may process any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of- court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

In addition to the specific purposes for which we may process your personal data set out above, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person, or in relation to a documented legitimate interest that we may have.

We may process personal data about you provided to us by others. This will be done for the same reasons and on the same basis as above, and you will be informed who we received your details from as soon as we first contact you.

We may disclose your personal data to formally contracted service providers performing services on our behalf (“data processors”), such as hosting data centres, cloud service providers and our Website services provider. We only contract data processors that provide sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of data protection law and ensure the protection of your rights.

In limited circumstances we may need to share your personal data with other third parties. Primarily this will be with our partners and contractors for the purposes of answering your enquiries and delivering a high-quality service to our users and customers. We have contracts in place with all of these parties that guarantee they will be held accountable under the law in relation to the security of your data.

We will not sell your data and we will not send marketing information nor permit any third party to issue marketing information to you without your consent.

International Transfers. Neither we nor any of our data processors transfer personal data to countries outside of the European Economic Area.

Data Retention. Whenever you get in contact with us (via the Website or a form on the Website) we will keep a record of what is communicated. This is to ensure we have a record of our discussion for future reference, and in order to implement improvements to our Website or our services. We will only retain your personal data until you advise us to securely dispose of it, or until it becomes outdated, or it is no longer appropriate for us to retain it. It is your responsibility to advise us of any material changes to your personal data so we may ensure the personal information we hold about you is accurate.

Your rights. Your principal rights as a data subject under data protection law are:

• the right to be informed
• the right to access
• the right to rectification
• the right to erasure
• the right to restrict processing
• the right to object to profiling
• the right to data portability
• the right to complain to a supervisory authority
• the right to withdraw consent to processing

Detailed information on the content and the means to exercise your rights is provided at the ICO’s website.

Changes. We reserve the right to amend this policy from time to time. You will be informed of any material changes without delay.

We reserve the right, in the event that we buy or sell all or part of our business or assets, to disclose personal information held by us to the prospective seller or buyer of such business or assets.

Contact. In relation to any queries about this Policy or any other data protection matters, please use the contact form at: https://www.repertoirerecords.com/contact/.

COOKIES

About cookies. Our Website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies are easy to delete and block. For further details on cookies, please click here.

Cookies that we use. We use cookies for the following purposes:

• authentication – we use cookies to identify you when you visit our website and as you navigate our website;
• personalisation – we use cookies to store information about your preferences and to personalise the website for you;
• security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
• analysis – we use cookies to help us to analyse the use and performance of our website and services; and
• cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

Cookies use by our service providers. Our service providers use cookies and those cookies may be stored on your computer when you visit our website. Like most modern websites we use Google Analytics to analyse the use of our website. We also use Social Media buttons to connect our visitors to their social accounts on Facebook, LinkedIn and others. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. If you want to learn about how to opt out of Google’s use of cookies, please visit https://tools.google.com/dlpage/gaoptout/ or your Google Ads Settings (www.google.com/settings/ads). The Google Analytics terms of service can be accessed here: www.google.co.uk/analytics/terms/us.html.

Managing cookies. Most if not all browsers allow you to refuse to accept cookies. For example: (1) in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector; (2) in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

You can also delete cookies already stored on your computer: (1) in Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835); (2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

Disabling or deleting cookies has a negative impact on the usability of most websites. In the case of our website, disabling cookies means you may not be able to use certain functions of the website.